Track your package

Enter your tracking number to see where your shipment is and every stop along the way.

Your tracking number starts with PM- and is in your shipping confirmation.

Our services

Pick the speed that fits your shipment.

Standard delivery

Reliable door-to-door delivery for everyday packages at the lowest price.

Express delivery

Priority handling and faster transit when your package needs to arrive soon.

Shipping updates

Follow your package with a status at every step, from pickup to your door.

How tracking works

Four steps from label to doorstep.

Order processed

Your shipment is registered and assigned a tracking number.

Picked up

The carrier collects your package and scans it.

In transit

It moves through our network toward your city.

Delivered

Your package arrives and the delivery time is recorded.

Help and questions

 

Where do I find my tracking number?

It’s in the confirmation message from the sender. It starts with PM- followed by 8 digits.

Why can’t I find my package?

Check the number for typos. New shipments can take a short time to appear after the label is created.

What does “Delivery exception” mean?

Something is slowing the shipment down, such as weather, high volume, or an address issue. The latest update on the timeline explains why.

How do I contact support?

Email us at support@parcelmark.cc and we’ll get back to you.

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